Privacy Policy

Superior Office Services, Inc.

🔒 Privacy at a Glance

At Superior Office Services, Inc., we respect your privacy. Here’s the short version of how we handle your data:

  • What we collect:
    • Contact info (name, email, phone, address) when you request a quote or service.
    • Project/service details you choose to share.
    • Payment info (processed securely by trusted providers — we never store full card numbers).
    • Basic website usage data (cookies, analytics).
  • Why we collect it:
    • To provide services, schedule installations, and process payments.
    • To keep you updated and respond to your requests.
    • To improve our website and customer experience.
  • Who we share it with:
    • Only trusted service providers (payment processors, hosting, analytics).
    • Never sold to marketers or unrelated third parties.
  • How long we keep it:
    • As long as needed to provide services, comply with legal/tax rules, or until you ask us to delete it.
  • Your choices & rights:
    • You can request a copy of your data, ask us to correct or delete it, or opt out of marketing anytime.
    • You can manage cookies through your browser or our cookie settings.
  • Security:
    • We use secure hosting, encryption, and limited access controls to protect your data.

For the full details, please see our Privacy Policy below.

📄 Privacy Policy

Last updated: October 3, 2025

1. Who We Are

Superior Office Services, Inc. (“we,” “our,” or “us”) provides office furniture installation and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://sosinstalls.com (the “Site”) and any services offered through it.

Contact Information

  • Address: 701 Salyers Dr., Ste 709, LaVergne, TN 37086
  • Phone: 615-641-9604
  • Email: sales@sostn.net

2. Information We Collect

We may collect:

  • Contact Information: name, email, phone, address (via forms or service requests).
  • Service Information: project details you submit for quotes/installations.
  • Payment Information: billing details (processed by secure providers; we do not store card numbers).
  • Technical Data: IP address, browser type, device data, log files.
  • Cookies & Tracking Data: see Section 5.

3. How We Use Your Information

We use your data to:

  • Provide, schedule, and complete services.
  • Process transactions securely.
  • Communicate with you (service updates, confirmations, marketing with consent).
  • Improve our website and services.
  • Comply with legal/tax obligations.

4. Legal Basis for Processing (EU/EEA Users)

  • Contract: fulfilling requested services.
  • Consent: for marketing, non-essential cookies.
  • Legal Obligation: tax, recordkeeping.
  • Legitimate Interests: site security, fraud prevention, analytics.

5. Cookies & Tracking

We use cookies to:

  • Remember preferences.
  • Enable login or site features.
  • Analyze usage (Google Analytics and similar tools).

Users can manage cookies through browser settings or our cookie banner.

6. Sharing Your Information

We do not sell your data. We may share with:

  • Service providers (hosting, analytics, payment processors, email/SMS services).
  • Legal authorities if required.
  • Business transfers (e.g., acquisition).

7. Data Retention

  • Service/transaction records: as legally required.
  • Contact form submissions: up to 24 months.
  • Marketing data: until opt-out.
  • Comments/posts: retained indefinitely (unless requested for removal).

8. Security

We use encryption, secure hosting, and restricted access to protect your data. While no system is 100% secure, we take reasonable precautions.

9. Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, delete your data.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Request a copy of your data (portability).
  • File a complaint with a supervisory authority.

10. International Transfers

Your data may be processed in the U.S. or other locations. We use safeguards (e.g., contractual clauses) when required.

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us for removal.

12. Updates to This Policy

We may update this Privacy Policy. The “Last updated” date reflects the most recent version. Significant changes will be posted on this page.

13. Contact Us

For questions or to exercise your rights:

Superior Office Services, Inc.
701 Salyers Dr., Ste 709
LaVergne, TN 37086
Phone: 615-641-9604
Email: sales@sostn.net